Accessibility at Breakthrough Autism
Breakthrough Autism is committed to treating all persons, including our clients and their families, our employees, and the public, in a way that allows them to maintain their dignity and independence. We will meet the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Breakthrough Autism has, and continues to achieve, the requirements of the Integrated Accessibility Standards Regulation (IASR) which includes Standards on Customer Service, Information & Communications, Employment, and the Design of Public Spaces. Our policies and procedures are available in an accessible format upon request.
Feedback on Customer Service
Breakthrough Autism is committed to providing accessible customer service in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). We welcome feedback from persons with disabilities on the customer service provided by our staff. Feedback can be provided using this form, completing the Form at our Centre, or by phone, email, or fax. A reply can be expected within 5 business days. The contact information is as follows:
Attention: Nancy Marchese, Executive Director
519 Sixteenth Ave
Richmond Hill, ON
(t) 416-901- 8478 or 905-881- 7259
(f) 416-901- 5687