When we first met Nancy, we were really having a hard time toilet training our son. We had tried so many times to get him out of diapers but we were never successful. It had gotten to the point where he refused to even walk into the bathroom because he was afraid to use the toilet.
The first thing that Nancy did was take the time to really get to know and understand the needs of our son. She didn’t jump to any conclusions about what to do, instead she taught us the importance of assessing the entire situation and taking data before we even started working on the issue. Then she used that information to develop a program that addressed our son’s specific needs. Nancy made sure that we were involved in our son’s toilet training from the beginning to the end of the program.
We started off very slowly with him, at first we just worked on getting him to go into the bathroom without any behaviours. Then once he was successful at that, we started working on getting him to use the toilet. Nancy taught us the importance of taking small steps and making sure that our son was successful every step of the way. Anytime we ran into any problems, we worked together with Nancy to overcome them. After a while, not only was our son using the bathroom but he was requesting to go all by himself! We couldn’t believe it!
Nancy was not only incredible working with our son but she was also an amazing teacher! By teaching us how to teach our son such an important life skill, Nancy gave us an amazingly beautiful gift! A gift that we will cherish forever!